SERVICE DESK types

TYPES OF SERVICE DESK

There are, by and large, four kinds of Service Desks accessible

Neighborhood Service Desk: Located inside or almost an endeavor's premises, it obliges the prerequisites of a little or medium-scale venture. It would help address necessities of nation astute or area savvy elements of an endeavor. Be that as it may, this administration work area would not be sufficient to deal with enormous volumes of calls or administration demands.

Brought together Service Desk : A more financially savvy and productive answer for ticket the executives, the unified assistance work area oversees bigger volumes of tickets/calls with less staff individuals. An undertaking that keeps up nearby help work areas will profit by combining them into a brought together work area.

Virtual IT help desk job Service Desk: This is the most regularly utilized kind of administration work area among endeavors, corporate and IT organizations. Through the Internet, a solitary, unified Service Desk deals with all tickets raised from a wide range of gadgets and substances in various geological areas. The tickets can likewise be tended to and oversaw by work force in different topographical areas